Privacy Policy

Controller

The controller responsible for this website is VOLKOV LTDA, CNPJ 67.827.419/0001-92, at the following address:

Privacy inquiries can be sent to contact@groupvolkov.com.

Data we may receive

We may receive information you submit through the contact form, including your name, email address, optional company, subject, message and consent. If the newsletter is enabled, we may process the email address, consent record and subscription status required to provide and manage it. Please do not submit campaign-account credentials, payment data or other sensitive information through this website.

Our hosting, security and delivery providers may process technical information such as IP address, browser type, device information, request time, referring page and security events. Necessary storage may remember privacy choices. Optional analytics or affiliate measurement is disabled until the relevant consent is given.

Purposes and legal bases

• Respond to business inquiries and service requests.
• Operate, secure, diagnose and improve the website.
• Provide a requested newsletter and manage opt-in or unsubscribe.
• Measure aggregate website usage after consent.
• Meet legal obligations and protect legitimate rights.

Depending on the context, processing may rely on consent, steps requested before a contract, compliance with law or legitimate interests balanced against your rights. Consent can be withdrawn for future processing without affecting prior lawful processing.

Service providers, merchants and transfers

Hosting, email, security and analytics technology providers may receive limited data needed to perform their services. Clicking an external link transfers you to an independent website governed by its own privacy policy. Providers may operate in other countries; where applicable, transfers should use appropriate contractual, legal and technical safeguards.

Retention and security

We retain information only for as long as reasonably necessary for the purpose collected, legal obligations, dispute resolution and security. We use proportionate organizational and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your rights

Subject to applicable law—including Brazil's LGPD and, where relevant, the GDPR or U.S. state privacy laws—you may request confirmation, access, correction, deletion, portability, information about sharing, review of certain decisions, restriction, objection or withdrawal of consent. We may need to verify the request and may retain information when legally required.

Children

This website is intended for adults and is not directed to children. We do not knowingly seek personal information from children through editorial content or subscription forms.

Changes

We may update this policy as services, providers or legal requirements change. The updated date at the top identifies the current version.